Frequently asked
Questions about an order, a return, or something else? Send us a message and we'll get back to you.
How long does shipping take?
Handling time: 1 to 2 business days. Delivery after dispatch: 2 to 4 business days. We ship to Germany, United Kingdom.
How do returns work?
30 days return window. We pay eligible return-shipping costs.
Which payment methods are accepted?
Accepted methods: Visa, Mastercard, American Express, Discover, Diners Club, Google Pay, Apple Pay..
What warranty applies?
See the warranty policy and your statutory rights.